Inbox
Review Form submissions and keep moderation or follow-up work organised.
Inbox holds retained Form submissions for private review, assignment and follow-up. It is separate from the Site’s public Pages and Posts.
Review An Item
- Open Audience → Inbox and select a new submission.
- Check the submitted answers and any attached files.
- Update the workflow status or assignee when follow-up is needed.
- Keep personal details within the private submission unless the contributor intended them for publication.
Create A Draft From A Mapped Form
- Open a submission from a Form configured with a supported Content mapping.
- Find Build Draft and choose Create & Open Draft, if offered.
- Review the title, body, mapped fields, Media and attribution in the Content editor.
- Save the draft or publish it only after checking it is suitable for visitors.
When a draft has already been created, the Inbox item offers a way to open it again. Where permitted, Refresh from Submission can reapply the current Form mapping; review draft edits before using that action. Publishing the linked Content item completes the submission workflow and the Inbox item is shown as Resolved.
If Build Draft Is Not Shown
Not every Form submission is eligible. The Form needs a supported mapping and your role must be allowed to create content. You can still handle the Inbox item privately and create content manually if that is the appropriate process.
Retention
Use Privacy Settings and Housekeeping to keep submissions for an appropriate period. Do not treat Inbox as a permanent archive of information that is no longer needed.